Sustaining Your Operations Powerhouse: How To Improve Operational Performance By 15% or More

TBM’s Management System eBook for Leveraging Operational Excellence for Sustainable, Profitable Growth

Achieving Operational Excellence is a key driver of growth. It transcends mere cost reduction, empowering companies to seize opportunities, enhance customer satisfaction, and secure a competitive edge. However, what is challenging for many manufacturers is the ability to sustain any gains resulting from these initiatives.

The importance of operational excellence cannot be overstated, with Dr. Peter Ward of The Ohio State University Fisher College of Business’ Center for Operational Excellence underscoring it as vital. According to him, four fundamental subsystems form the foundation of sustained success:

Strategic
Daily Management
Problem-Solving
People Development

TBM developed the TBM Management System to measure and manage these essential operational elements. This methodical approach is designed to help organizations execute on and reach their strategic goals through holistic alignment and collaborative problem-solving, ensuring lasting success.

This eBook delves into these subsystems, detailing how they contribute to maintaining operational improvements.

Complete the form to download the eBook and uncover your major performance gains.

Frequently Asked Questions

What is the TBM Management System and what problem does it solve?

The TBM Management System is a structured approach to managing daily operations so problems are identified and addressed in real time. The eBook explains that many organizations struggle with inconsistent execution, delayed problem escalation, and improvements that fail to sustain. The TBM Management System solves these issues by linking strategy to daily execution through clear priorities, performance visibility, and accountability at every level.

How does the TBM Management System improve operational performance?

The TBM Management System improves performance by establishing disciplined daily management routines that surface abnormalities and drive action. The eBook emphasizes visual management, regular performance reviews, and structured problem‑solving to ensure issues are resolved at their root cause. This approach reduces variability, prevents firefighting, and enables teams to improve execution consistently rather than relying on periodic initiatives.

Why is a management system critical to sustaining improvement over time?

A management system is critical because operational improvements do not sustain themselves without reinforcement. The eBook explains that gains from lean or transformation efforts often erode when leadership attention shifts. By embedding expectations, metrics, and follow‑up into daily management, the TBM Management System ensures new behaviors stick, performance remains visible, and improvement becomes continuous rather than episodic.