Operational Excellence

How to Maximize CI Benefits with Leadership Training

By Michael Serena, Ed.D.

April 21, 2017

Maximizing the benefits of a continuous improvement program through focused leadership training.

Companies invest a significant amount of time and money educating their employees on the continuous improvement (CI) process. Unfortunately, many programs fail to address underlying problems that could impede further progress such as lack of standards or enterprise-wide engagement in the CI process.

External training professionals combined with top-level reinforcements that include audits and ongoing communication can help close gaps that cause CI benefits to stall or fall short of their full potential.  Even companies with trained lean or six sigma professionals need to be sure that leadership takes responsibility to drive the changes needed for future growth.

This in-depth article explores:

  • Common obstacles to success–why CI programs often lose momentum
  • The role of leadership in setting the tone for ongoing success
  • Why the relentless focus on process and standard work must persevere
  • The types of basic training you can’t afford to ignore

To learn more, download the management briefing.

 

 

TBM Consulting Group

Frequently Asked Questions

Why do many continuous improvement plans fail to achieve their full potential?
Many continuous improvement plans fail because they are treated as side initiatives rather than core management responsibilities. The article explains that plans often focus on launching improvement activities without ensuring leadership alignment, execution discipline, and accountability. When improvement work is not embedded into daily operations and management routines, momentum fades and results fall short of expectations.
What prevents organizations from maximizing the impact of their continuous improvement plans?
The article highlights that lack of prioritization, inconsistent leadership engagement, and weak follow‑through are common barriers. Organizations frequently pursue too many initiatives at once, diluting focus and resources. Without clear ownership and regular review of results, improvement efforts become disconnected from business outcomes and fail to deliver sustained performance gains.
How can leaders maximize the effectiveness of a continuous improvement plan?
Leaders can maximize effectiveness by tightly linking continuous improvement efforts to strategic priorities and daily execution. The article emphasizes disciplined management systems, clear performance metrics, and consistent leadership involvement to reinforce expectations. When leaders actively manage improvement work—reviewing progress, removing obstacles, and holding teams accountable—continuous improvement becomes a powerful driver of sustained operational and financial results.

Meet the Expert

Michael Serena, Ed.D.

Michael Serena, Ed.D.

Email Michael
Mike Serena is TBM’s go-to expert regarding site and corporate cultural transition and curriculum development. He led the creation of TBM’s process for Daily Management. He is currently Vice President, Consulting where he leads several client engagements and oversees delivery team development.

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