6 Signs Of ‘Dashboard Delusion’ That Are Hurting Company Culture

How is it possible for things to look so perfect on paper but be so problematic at the core?

When executives and board members consider KPIs as the sole indicator of company performance, they often overlook troublesome culture. No matter the cause, this superficial success is unsustainable. When the numbers mask misery, it’s only a matter of time before the façade starts to crumble. Productivity will suffer as employees disengage, job performance wanes, and absenteeism and turnover tick up.

Shannon Gabriel, our Vice President of Leadership Solution Practice, talks about how to prevent the downfall. Leaders must learn to spot the signs of dashboard delusion and act before the performance paradox sets in.

Here are six areas to keep your eye on:

1. Employees give you the silent treatment
2. Everything seems like roses and rainbows
3. Leaders have a high-performer bias
4. The spark is gone
5. You’re running too lean
6. Employees are ‘revenge quitting’

The longer you’re fooled by positive metrics, the harder it will be to turn things around once you spot the signs of performance paradox.

Read More on Forbes →