Supply Chain Management

Do Your Supply Chain Capabilities Align To Your Business Priorities?

June 26, 2017

Having the Right Supply Chain Capabilities Enables Manufacturers to Respond Quickly to Policy Changes

No matter how well a plan is executed, progress toward strategic and financial goals can be quickly undercut by economic and market trends beyond our control. In partnership with Aberdeen Group, we recently looked at how manufacturers are responding to the uncertainty around immigration, trade and other potential U.S. policy changes.

I previously wrote that manufacturing leaders expect any policy changes to have a positive financial impact on their businesses. Whatever happens – in Washington or elsewhere – supply chain capabilities need to be aligned with business priorities for companies to respond quickly and reap any financial gains.

The chart below compares the rankings of supply chain capabilities by importance against leaders’ confidence that each capability is where it needs to be. When considering specific capabilities, business leaders feel their S&OP processes are up to snuff. They are less confident about other high priority areas, including supply chain network design, inventory planning and optimization, inbound and outbound logistics, and global trade management.

Supply Chain Capabilities: Priorities vs. Readiness

People, Process or Technology: What’s Your Biggest Challenge?

To dig a little deeper into this issue, we asked manufacturers to rate the challenges (people, process or technology) for each of these supply chain capabilities (See bar chart below). Most of their supply chain capability challenges revolve around process issues. S&OP, where the biggest challenge is people, was the only exception. That’s understandable considering the cross-functional cooperation required to make S&OP work effectively.

Interestingly, there wasn’t much overlap. Some supply chain capabilities face mostly process challenges (supply chain network design and demand planning and forecasting) or technology challenges (inventory planning and manufacturing) or people challenges (S&OP and global trade management). Of course, people, process and technology all must be managed to some degree within each of these areas.

Whatever happens in Washington, in today’s ever-changing global economy manufacturers will always have to prepare for and respond to government policy changes. Doing that successfully requires robust supply chain capabilities. While we wait for any major changes to be enacted, it’s a good time to take a good hard look at your key supply chain capabilities, including your team’s skills, process rigor and technological capabilities, and identify any gaps that need to be closed.

Supply Chain Capability Challenges

New Supply Chain Readiness Research Report Now Available

Our new report highlights the findings of the 2017 Aberdeen Group Supply Chain Readiness Research Study underwritten by TBM Consulting Group.  The purpose of this research was to investigate the potential impact of impending governmental trade policy, tax reform, and regulatory changes on manufacturing companies and to find out how prepared they are for whatever could happen. Download the benchmarking research report now.

TBM Consulting Group

Frequently Asked Questions

Why is alignment between supply chain capabilities and business priorities so important?
Alignment is important because supply chains are often built around historical assumptions rather than current strategic goals. The article explains that when supply chain capabilities do not match business priorities—such as speed, flexibility, cost, or service—organizations struggle to execute strategy effectively. Misalignment leads to missed customer expectations, higher costs, and constant firefighting instead of predictable performance.
What are common signs that supply chain capabilities are misaligned with strategy?
The article highlights signs such as chronic expediting, excess inventory, missed delivery commitments, and frequent tradeoff decisions made in crisis mode. These symptoms indicate that the supply chain is not designed to support what the business is trying to achieve. When teams are forced to choose between cost, service, and speed on a daily basis, it signals a disconnect between strategy and capability.
How can leaders better align supply chain capabilities with business priorities?
Leaders can improve alignment by clearly defining business priorities and then designing supply chain processes, metrics, and decision rules to support them. The article emphasizes evaluating tradeoffs intentionally rather than reacting to problems after they occur. By strengthening execution discipline, improving visibility, and aligning performance measures to strategic goals, organizations can build supply chains that consistently support business success rather than constrain it.

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