Operational Excellence

Using Policy Deployment to Address Growth Risks in Manufacturing

April 13, 2015

Top 10 Growth Risks Manufacturers Face—and How Policy Deployment Helps

Policy deployment—also called strategy deployment or Hoshin Kanri—provides a disciplined way to turn strategy into a focused set of objectives, owned projects, and clear performance reviews so growth risks can be identified, prioritized, and controlled before they threaten results. Yet doing Strategy Deployment well is challenging.

It has to stay at the center of the executive agenda. In TBM’s recent Operational Readiness survey, manufacturing executives and senior operations leaders highlighted multiple ongoing threats to sustainable growth and profitability.

Below are the 10 most important risks they cited, listed in descending order of significance, along with suggested countermeasures and links to additional resources. Many of these countermeasures reflect the essential components of an effective policy deployment process: translating strategic goals into concrete initiatives, assigning clear accountability, and putting robust performance monitoring in place.

Risk #1: Conflicting strategic priorities and too many priorities

  • When we work on policy deployment with clients, we often talk about cutting their long-term and annual objectives down to the “critical few.” It’s never easy. But projects that don’t align with or support key priorities must be identified and killed because they waste resources and management attention.

Risk #2: Difficulty coordinating across a complex supply chain

  • If it was easy to coordinate supply chain relationships, everyone would be doing a much better job of it. But the effort is worth it. A lean value chain facilitates collaboration between customers and suppliers, which enables a company to manage demand much more efficiently. It reduces total system cost by minimizing individual costs like raw materials, finished goods inventory, staffing, and space while eliminating the interface inefficiencies between value-chain participants.

Risk #3: Disparate systems & data sources

  • Acquisitions and disconnected priorities can create a hodge-podge of databases and reporting systems that eventually have to be rationalized. System integration, coordination and upgrades are essential today simply for keeping up with competitors. Do you have a timeline and clear plan for aggregating and upgrading your IT systems?

Risk #4: Lack of a continuous improvement culture & process orientation

  • Whether you follow a kaizen event or project approach, process improvements can be made anywhere at any time. Organizational culture flows directly from leadership, past and present. Leadership must understand the need for and champion a culture of continuous improvement for it to take root.

Risk #5: Difficulty managing or changing suppliers

  • This challenge is related to the effort required to coordinate supply chain activity previously addressed above. A lean value chain synchronizes the resources and information flow to achieve mutual growth in sales and profitability. Working together, such a community takes more waste out of the total value chain, thereby capturing more of the profit in it. Look beyond suppliers to dealers, distributors, and other channel partners to bring effective solutions to targeted customers.

Risk #6: Lack of organization agility and responsiveness

  • Operational excellence drives market agility and responsiveness through reduced inventory levels, shorter cycle times and production flexibility. All of these pursuits reduce operating costs and enable a business to respond much more quickly to demand fluctuations.

Risk #7: Unable to free up internal resources

  • As noted above, policy deployment requires business leaders to focus the organization on a limited number of critical objectives, then find the resources to support them. Resources that are being allocated non-critical projects must be terminated.

Risk #8: Risk of losing customers

  • One of the best ways to avoid losing customers is to always keep one step ahead of their needs and wants. Voice of the customer exercises can provide both a high level view of a market and a product-specific view that pinpoints the key specifications that customers want most.

Risk #9: Lack of cross-functional collaboration

  • Collaboration is directly linked culture.  It requires a collective will to achieve the targeted results, and collective agreement on how those results are going to be achieved. A full lean transformation almost by definition, by establishing organizational alignment, stops people from working in isolated silos.

Risk #10: Poor or inadequate process for new product development, commercialization and launch.

  • Design for LeanSigma incorporates production process planning and implementation using a rapid, team-based product and process design within a lean framework. The approach boosts the hit rate and dramatically shortens the lead time to develop and deploy new products.

How Policy Deployment Fits into Lean and Operational Excellence

In many lean and operational excellence programs, policy deployment is the missing link between strategy and day-to-day improvement. It connects your long-term ambitions—growth, profitability, resilience—to specific lean initiatives on the shop floor and in the supply chain. That way, value stream mapping, daily management, and continuous improvement projects are all focused on the few priorities that matter most for growth and risk mitigation. By focusing on a few critical objectives, stopping non-essential work, and reviewing progress with clear metrics, companies can grow faster while strengthening profitability, resilience, and operational performance.

TBM Consulting Group

Frequently Asked Questions

How can policy deployment help manufacturers manage growth risks?
Policy deployment helps executives focus on a limited number of critical objectives, translate those objectives into specific projects, assign clear accountability, and establish performance monitoring systems. By concentrating resources on the “critical few” and terminating non‑aligned projects, leaders are better able to identify, prioritize, and mitigate growth‑related risks before they undermine performance.
Why must strategy deployment stay front and center for executives?
Manufacturing executives and senior operational leaders face a range of ongoing risks to sustainable growth and profitability. Keeping strategy deployment at the forefront of the executive agenda ensures that these risks are regularly assessed, addressed with targeted countermeasures, and tied back to the company’s most important strategic goals.
How does policy deployment support operational excellence and continuous improvement?
Policy deployment links strategic goals to the day‑to‑day work of improvement teams by turning those goals into focused projects with clear ownership and regular performance reviews. This alignment ensures that process improvements, system upgrades, and cultural changes are all working together to support growth, profitability, and operational excellence rather than competing for attention and resources.

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